There are many ways to contact us because we are a real business, with buildings, walls, inventory, product and even people. Best of all, we are not a BIG business with a myriad of extensions, departments or bureaucracy which makes reaching us really easy when we are in:
The Fine Print
Unadilla Antenna Manufacturing Co will not release, sell, or distribute any customer list or customer information to third parties.
All credit card information on orders placed online with our shopping cart (via PayPal Business) is not available to anyone in our company, we receive only an authorization number confirming that your payment was received.
We warranty all of our products against manufacturing defects and have been building quality components for years, however should any of our products prove to be defective, the defective part will be repaired or replaced at our discretion if returned (see below) in the original condition within 45 days of purchase.
Should a product appears to be defective, please contact us by email for a return authorization (RA) (firstname.lastname@example.org). Please note that any product or parts returned without an RA number clearly written on the outside of the box will be refused or you will be responsible for return postage.
Due to the fact that Unadilla has no control over the actual product's usage or it's installation, products that fail due to high duty-cycles, improper use, excessive power operation, or faulty installation would not be eligible for replacement. The power rating and duty-cycles are given in the specifications for each product. If a product or part is determined to be defective, it will be replaced at our discretion.